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Feedback Form - Customer Service & Product Rating

We are pleased that you have chosen to travel with us. In order to provide you with the best possible travel experience, we would like to know a little more about you and how our service level can be improved to serve you better. You can help us by taking a few moments to complete this form.
Air Tickets
Hotels
Tour packages
Insurance
Excellent
Good
Average
Poor
Good
Average
Poor
No
Reason why?
Friendly and helpful
Average
Varies on each visit
Poor service
Excellent
Good
Average
Poor
Excellent
Good
Average
Poor
Less than 1 minute
1 to 3 minutes
3 to 5 minutes
More than 5 minutes
Yes
No
Reason why?
Name*
Email*
Address*
Contact No*
Yes
No
What did you purchase from us?
Excellent
How would you rate our product quality?(the services you get on tour)
How would you rate our product price?
Yes
Will you purchase from us again & recommend us to your friends?
Staff(s) Involved
How would you rate our staff s overall service level?
How would you rate our staff s product knowledge & skill?
How would you rate our response to enquiries?
How long did you wait for your call to get through?
Timely arrival of your Vouchers/documents
Any other Feed Back or complains?
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Product
Service
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